by Stephen Henninger, Jillian Sturdivant, and James A. Baumann
Campus housing departments are experts in how the physical environment affects the student experience. Now, as campuses rethink workforce sustainability strategies and what work even looks like in a post-COVID world, they are also focusing attention on the office spaces that house the staff responsible for supporting these students.
It may seem, at times, as though staff setup was an afterthought, utilizing spaces that may be described as functional at best. But just as where students sleep, study, and socialize matters, so do the spaces where staff work, collaborate, and connect with students. By evaluating departmental needs, expectations for customer satisfaction, and program structure, housing departments are being more thoughtful about where staff are placed and how those physical spaces are designed and arranged.
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